AI receptionist for Australian businesses
You're with a client, on the tools or asleep when the phone rings. Frontdesk picks up, answers from what it knows about your business and gets the caller's name, number and what they need. If it can't wait, you get a text.
Priya wants a call back today about starting next week.
SMS sent to you
Hear it for yourself
The demo line is Frontdesk answering for Frontdesk. It knows our pricing, our setup and how it works. Ask it to have Keith call you back and watch the message land.
Try asking:
How it works
We build what Frontdesk knows from your website and documents, so there's very little for you to do.
We build the knowledge base from your website and documents, and write your common answers with you.
Frontdesk picks up in seconds. No hold music and no phone tree.
Every call becomes a tidy message: who called, how to reach them, what they need.
Anything urgent is on your mobile within seconds, with a link to the full call.
What it does
Callers hear an answer straight away. There’s no awkward pause while it thinks.
Answers come from your own website, price lists and policies.
Every message in one place, with the call transcript beside it.
Urgent calls are texted to your mobile in seconds.
Books straight into Google Calendar or Microsoft 365.
Nights, weekends and public holidays. It never clocks off.
Knows your existing clients by their number and greets them by name.
Puts the right calls through to the right person, with context.
Who it's for
New matters, court-day callers and clients chasing an update.
Tax-time rushes, BAS questions and new client enquiries.
Bookings, cancellations and first-visit questions.
Quotes and call-outs while you're on the tools.
Rentals, repairs and buyer enquiries, day and night.
If a missed call costs you work, Frontdesk pays for itself.
Pricing
Pick a plan, change it any month. More minutes than most at every price.
For a sole practitioner who can't always get to the phone.
$129 /month
$0 setup · Knowledge base built from your website
Overage: $0.75/min, $0.15/SMS
Start with StarterMost popular
For a busy office with a team to route calls to.
$299 /month
$490 setup · One-off
Overage: $0.60/min, $0.12/SMS
Start with GrowthFor multi-line businesses that live on the phone.
$599 /month
$990 setup · One-off
Overage: $0.45/min, $0.10/SMS
Start with PracticeEnterprise from $1,299 — talk to us
Multi-site businesses, several lines, bespoke integrations.
AUD ex GST, month to month, cancel any time.
Your inbox
Sign in from any browser. See who called, what they need and whether we've already texted you. Tick it off when it's done.
FAQ
No. It speaks in a natural Australian voice and answers straight away, without the awkward pause. If a caller asks, it says it's an AI receptionist. Ring the demo line and judge for yourself.
It won't make things up. It says it will find out, takes the caller's details and puts the question in your inbox. If it's urgent, you get a text.
Yes, on Growth (up to three destinations) and Practice (unlimited). It tells your colleague who is calling and why before it connects them. Starter takes messages only.
Frontdesk answers 24/7. After hours it takes messages as usual and texts you straight away when something is urgent.
Yes. Your number stays yours. You forward it to your Frontdesk line, all the time or only when you're busy or closed.
Calls keep being answered. Extra minutes are billed at your plan's overage rate, or you can buy a pack of 250 minutes for $125.
Your messages and transcripts sit in your own private account, and only your team can sign in to it. Frontdesk never takes card details over the phone. Ask us for our data-handling notes before you sign up.
Sign in and cancel your plan. It's one button, you don't have to talk to anyone and there's no exit fee. Frontdesk keeps answering until the end of the month you've paid for, and you can change your mind until then.
Ring the demo line and put it through its paces. If you like what you hear, book a 20-minute walkthrough and we'll set it up around your business.